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    Recent Posts
    • BSS_Virtual-Queue
      Virtual Queue: A Game-Changing Technology to Improve Customer Experience
      June 20, 2022 No Comments
    • BSS-Customer-Waiting-Experience
      The Secret to Show Your Customers How Much You Appreciate Their Time
      June 16, 2022 No Comments
    • BSS-Customer-Experience
      Want to Provide the Best Experience for Your Customers? This is What You Need to Know!
      June 8, 2022 No Comments
    See our Blog
  • Response to COVID-19
    • BSS Response to COVID-19
    • BSS COVID-19 FAQ
    • Safe Queueing with SMARTQUEUE®️’S Additional Modules
    • Smarter and Safer Queuing
    • SMARTQUEUE® Customer Experience Solution: Queue Management System for Vaccination Centre
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Tag Archives: Virtual Queue
Home » Virtual Queue
20 Jun
Articles, Customer Experience, Online Booking, Queue Management Solutions, Virtual Queue

Virtual Queue: A Game-Changing Technology to Improve Customer Experience

  • June 20, 2022
  • By author-avatar Digital Content Writer

Although fairly new, virtual queue is considered revolutionary. It has many benefits, including helping businesses deliver outstanding CX.

Continue reading

16 Jun
Articles, Customer Experience, Customer Service Excellence, Online Booking, Queue Management Solutions, Virtual Queue

The Secret to Show Your Customers How Much You Appreciate Their Time

  • June 17, 2022
  • By author-avatar Digital Content Writer

Most customers dread waiting in line because it wastes a lot of their time. Virtual queueing is the solution to this issue.

Continue reading

08 Jun
Articles, Customer Experience, Customer Feedback, Customer Satisfaction, Customer Service Excellence, Queue Management Solutions, Virtual Queue

Want to Provide the Best Experience for Your Customers? This is What You Need to Know!

  • June 17, 2022
  • By author-avatar Digital Content Writer

It is possible for your business to provide top-quality experience for customers. The key is to have a streamlined customer flow.

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23 May
Articles, Customer Experience, Online Booking, Queue Management Solutions, Virtual Queue

3 Keys to a Successful Virtual Queue Every Business Must Know

  • May 31, 2022
  • By author-avatar Digital Content Writer

Many businesses succeed in executing a virtual queue, but many also fail. Discover the secrets and your business can become a success story.

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20 Feb
Articles, Business, Customer Experience, Industry, Online Booking, Queue Management Solutions, Virtual Queue

Discovering Omni-channel Strategy and Its Benefits

  • May 10, 2022
  • By author-avatar Digital Content Writer

Omni-channel is rewarding for businesses and their customers. Discover how SMARTQUEUE®’s Omni-channel service delivery can give you that experience.

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25 Jan
Articles, Business, Customer Experience, Industry, Online Booking, Queue Management Solutions, Virtual Queue

Know Your Customer Better with SMARTQUEUE®

  • May 10, 2022
  • By author-avatar Digital Content Writer

The Know Your Customer (KYC) process can be challenging; but, with SMARTQUEUE®’s Omni-Channel Customer Identification features, it will be simple and effortless.

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09 Nov
Articles, Customer Experience, Industry, Online Booking, Queue Management Solutions, Virtual Queue

What You Need to Know about Australian Consumer Behaviours during the COVID-19 Pandemic

  • February 8, 2022
  • By author-avatar Digital Content Writer

Find out what Australian customers expect from a business during the pandemic and which path your business needs to take to win their trust.

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02 Nov
Articles, Business, Customer Experience, Customer Satisfaction, Industry, Online Booking, Queue Management Solutions, Virtual Queue

Virtual Queuing System: A Must-Have Technology for Small Businesses

  • February 16, 2022
  • By author-avatar Digital Content Writer

A proper queue management system can guide your business in the right direction towards growth and compete with other businesses.

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customer experience solutions
29 Oct
Articles, Business, Covid 19, Customer Experience, Customer Feedback, Customer Satisfaction, Industry, Queue Management Solutions, Virtual Queue

3 Solutions to Give Your Customers a Fully Contactless Experience

  • May 10, 2022
  • By author-avatar Digital Content Writer

Providing a contactless customer experience helps to increase customer safety and satisfaction. Find out how your business can achieve it.

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18 Oct
Articles, Covid 19, Queue Management Solutions, Virtual Queue

Haven’t Got Your Dose of COVID Vaccine Yet? Now is the Time!

  • May 10, 2022
  • By author-avatar Digital Content Writer

Getting your doses of vaccine will keep you from getting and spreading COVID-19. Read more to find out the benefits of vaccine here.

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  • Cheque Processing Machines
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Business Smart Solutions Pty Ltd (BSS) is an ICT company with over 15 years of extensive experience in providing IT solutions including customer experience solutions, digital public information systems, banking solutions and leading queue management system, SMARTQUEUE®, across sectors.

Proven to improve customer experience, BSS has more than 500 successful implementations across Australia, Indonesia, Japan, Korea, and the Pacific Islands. Our solutions enable businesses to have a competitive advantage, staying ahead by delivering efficient solutions and improved performance.

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Update from blog
  • Virtual Queue: A Game-Changing Technology to Improve Customer Experience
  • The Secret to Show Your Customers How Much You Appreciate Their Time
  • Want to Provide the Best Experience for Your Customers? This is What You Need to Know!
  • 3 Keys to a Successful Virtual Queue Every Business Must Know
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