29 Jul

Business, Customer Experience, Customer Feedback, Customer Satisfaction, Customer Service Excellence, Industry, Queue Management Solutions, Virtual Queue, Virtual Queue

Understanding Customer Flow and How to Improve It

• July 29, 2021
• By Stephanie

The COVID-19 pandemic has increased rivalry between businesses, which means business leaders need to ensure customers are happy and satisfied with...

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23 Jul

Articles, Business, Customer Experience, Customer Feedback, Customer Satisfaction, Customer Service Excellence, Industry

5 Most Essential KPIs for Business Growth

• July 26, 2021
• By Stephanie

Business leaders frequently use Key Performance Indicators to measure their business performance. With so many Key Performance Indicators to choos...

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15 Jul

Articles, Business, Industry

Key Performance Indicators 101: Why Your Business Needs Them

• July 26, 2021
• By Stephanie

Whether you study business or management, work in a corporate setting, or even run a business of your own, there is a big chance that you have com...

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06 Jul

Articles, Business, Council/ Public Service, Covid 19, Customer Experience, Customer Service Excellence, Online Booking, Queue Management Solutions, Virtual Queue

The Easy Way to Ensure the Safety of Government Offices’ Visitors during the Pandemic

• July 26, 2021
• By Stephanie

When COVID-19 arrived just over a year ago, it gave everybody quite a scare. Now, one and a half years later, the vaccines are being distributed. ...

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05 Jul

Articles, Business, Covid 19, Customer Experience, Customer Satisfaction, Customer Service Excellence, Industry, Online Booking, Queue Management Solutions, Virtual Queue

How Restaurants can Conquer the Challenges during the COVID-19 Pandemic and Ensure Their Customers’ Safety

• July 6, 2021
• By Stephanie

As living creatures, humans have basic needs that need to be fulfilled. One of them is food. Before COVID-19 hits the world, restaurants are spots...

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05 Jul

Articles, Business, Customer Experience, Customer Satisfaction, Industry

4 Major Benefits of Real-Time Dashboard for Your Business

• July 8, 2021
• By Stephanie

Improvement is a key factor in growing a successful business. Yet, before business leaders can come up with strategies to improve their service pe...

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30 Jun

Articles, Business, Customer Experience, Customer Satisfaction, Education / University, Virtual Queue

Streamlining Student Services in Educational Institutions

• July 8, 2021
• By Stephanie

Increasingly competitive, institutions of higher and vocational education around Australia are vying to draw the interest of high-performing and a...

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30 Jun

Articles, Business, Customer Experience, Customer Feedback, Customer Satisfaction, Customer Service Excellence, Industry

Want To Transform Patient Experience? All You Need is Customer Feedback

• July 8, 2021
• By Stephanie

Healthcare facilities always want to provide the best for their clients, including increasing the quality and efficiency of their patient experien...

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30 Jun

Articles, Business, Covid 19

The Necessary Health and Safety Protocols Every Business Sector Needs to Follow during the Pandemic

• July 8, 2021
• By Stephanie

Everyone deals with the COVID-19 pandemic in different ways. However, there is one thing for sure: health and safety protocols need to be followed...

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29 Jun

Articles, Business, Covid 19, Industry

Our Product Innovation to Help Your Business Win the “War” Against COVID-19

• July 8, 2021
• By Stephanie

Right now, we are in a “war” against the COVID-19 pandemic and the horrible truth is, only time will tell when this ends. Trying to go through thi...

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