Customer experience is enhanced significantly by enabling customer journey in the digital space. Now, customers can experience more flexibility through touchless check-in and off-premise waiting.
With virtual queuing, physical touch on public equipment and on-premises crowd can be reduced to prevent potential COVID-19 transmission and allow for better time management.
A smarter solution to minimise on-premises queue congestion
- Touchless queue check-in via a mobile device through QR code scan
- E-ticket to eliminate paper waste and support go green campaign
- SMS notification for flexible waiting experience on or off-premises