
New Queuing Experience in the Digital Era
Give your customer a safer and touchless queue check-in before entering your premise
Customer experience is enhanced significantly by enabling customer journey in the digital space. Now, customers can experience more flexibility through touchless check-in and off-premise waiting.
With virtual queuing, physical touch on public equipment and on-premises crowd can be reduced to prevent potential COVID-19 transmission and allow for better time management.
A smarter solution to minimise on-premises queue congestion
SMARTQUEUE® virtual queue management solution is designed and developed to enhance customer experience through the flexibility of choosing how a customer can access your service. Not only does it provide a better waiting experience for the customer, but Virtual Queuing also minimises queue congestion and crowd within your premise.
SMARTQUEUE® virtual queue management solution enables a smarter queue check-in, featuring:
- Touchless queue check-in via a mobile device through QR code scan
- E-ticket to eliminate paper waste and support go green campaign
- SMS notification for flexible waiting experience on or off-premises

Virtual Queue can also be added to an existing kiosk-based solution, providing more freedom to customers on how they interact with your services, either physically or through the digital space.
The Main Features
of SMARTQUEUE® Virtual Queue Management Solution
The Additional Features
of SMARTQUEUE® Virtual Queue Management Solution
The Key Benefits
of SMARTQUEUE® Queue Management System
SMARTQUEUE® Queue Management System
is Suitable for
Learn more about our solutions
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