SMARTQUEUE® Queue Management System for Modern Retail

Our queue system boosts efficiency for operations, ensuring a convenient experience for customers, and simplifying processes for staff.

SMARTQUEUE® Queue Management System for Modern Retail

Introducing SMARTQUEUE®

Simplify Your Queue Line, Boost Your Bottom Line

In today’s competitive retail landscape, providing a seamless customer experience is vital. With the rise of online shopping, customers expect convenience at every step of their shopping journey.

Keep your customers happy and operations running smoothly with SMARTQUEUE® – a queue management solution designed to address the unique needs of retail establishments.

Simplify Your Queue Line, Boost Your Bottom Line - SMARTQUEUE® Queue Management For Retail

How Does It Works?

Click-and-Collect Made Easy - SMARTQUEUE® Queue Management For Retail

Click-and-Collect Made Easy

Ensure a smooth transition from online purchase to in-store pickup with dedicated check-in kiosk for faster service

After-Sales Service Management - SMARTQUEUE®

After-Sales Service Management

Efficiently manage queues for exchanges, warranties, refunds, and other after-sales needs.

Online Booking & Reservation - SMARTQUEUE®

Online Booking & Reservation

Enable customers to book tables or place orders online, optimizing table turnover and reducing wait times during peak hours.

Smart Queuing for Retail Pharmacies - SMARTQUEUE®

Smart Queuing for Retail Pharmacies

Submit prescriptions, get a queue number, and receive alerts when it's ready - all online or in-store.

Empowering Retailers of All Sizes

Electronics and Technology Stores

Home Improvement and Hardware Stores

Furniture and Home Decor Stores

Pharmacies and Health Stores

Fashion Retailers

Department Stores

Supermarket and Grocery Stores

Restaurant and Cafe

Key Features of SMARTQUEUE® for Retail

Self-service and Omni-channel Check-in

Make check-in easy for customers with kiosks, mobile, tablet, or QR code scanning - using booking codes, order IDs, or membership details

Queue Management and Monitoring

Keep track of the queue in real-time to ensure smooth operations and happy customers.

Clear Communication via Digital Signage

Keep customers entertained and informed of queue status while boosting revenue with promotional content.

Automatic Customer Notification

Keep customers informed with automatic alerts about wait times or when it's their turn via SMS/ Whatsapp/ Email/ mobile app, enabling them to wait worry-free from anywhere.

Customer Feedback Survey

Collect real insights from customers and improve service quality in line with their needs.

Real-time Analytics & Reporting

Understand service performance, trend, and customer behavior with real-time data, helping you make smarter decisions for your business.

Queuing Made Simpler, Better, and Faster with SMARTQUEUE®

Find the perfect solution for your business challenges. Connect with us today.