03 Jun

Articles, Business, Customer Experience, Queue Management Solutions, Virtual Queue

Protect Your Customers from COVID-19 with Virtual Queue

• June 7, 2021
• By Stephanie

  The COVID-19 pandemic has turned the world upside down. Everyone is so alarmed by this virus because it spreads so easily. According...

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02 Jun

Articles, Business, Customer Experience, Online Booking, Queue Management Solutions

Online Booking System is of Utmost Importance during the COVID-19 Pandemic

• June 3, 2021
• By Stephanie

  The COVID-19 pandemic is a world-shaking phenomenon that is not over yet. Everything is impacted by this new deadly virus, from econ...

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01 Jun

Articles, Business, Customer Experience, Queue Management Solutions, Virtual Queue

How to Minimise Crowd during the Pandemic

• June 3, 2021
• By Stephanie

  A widespread disease called coronavirus (COVID-19) has struck the world for over a year now. During this tough and stressful time, s...

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31 May

Articles, Business, Customer Experience, Customer Feedback, Customer Satisfaction, Customer Service Excellence, Queue Management Solutions

Your Business’ Service Performance: Good or Bad? . . . and What You can Do about It

• June 3, 2021
• By Stephanie

  Providing customers with high-quality service contributes greatly in the success of your business. Not only does it enhance customer...

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30 May

Articles, Business, Customer Experience, Customer Feedback, Customer Satisfaction, Customer Service Excellence, Queue Management Solutions

Is It Necessary to Ask for Customer Feedback?

• June 11, 2021
• By Stephanie

  Satisfied customers mean high customer retention for your company, which means more revenue. The question is how do you know your cu...

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29 May

Articles, Business, Customer Experience, Customer Feedback, Customer Satisfaction, Customer Service Excellence, Queue Management Solutions

No More Struggling to Identify Customers’ Needs and Expectations

• June 11, 2021
• By Stephanie

  With everything that’s been going on in the world recently, business industry has become even more competitive than ever. This is wh...

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19 May

Articles, Business, Customer Experience, Queue Management Solutions

Customer Experience Statistics Every Business Leader Needs to Know in 2021

• June 3, 2021
• By Stephanie

  With the rapid growth of the global economy, businesses have become even more competitive. Many business leaders would say that the ...

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18 May

Articles, Business, Customer Experience, Queue Management Solutions

5 Key Steps to Achieve Positive Customer Experience

• May 18, 2021
• By Stephanie

  With the fluid nature of business, success factors and metrics have changed. Nowadays, customer experience ⸺ or CX for short ⸺ has b...

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07 May

Articles, Business, Customer Experience, Queue Management Solutions

Positive Customer Experience is Every Business’ Best Friend

• May 18, 2021
• By bssadmin

It is an undeniable truth and human nature for people to seek only pleasant experiences in life. No one wants to go through a negative experience or ...

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28 Jan

Articles, Business, Customer Experience, Queue Management Solutions

Virtual Queue Management System Helps Ease Your Customer’s Worries during COVID-19 Pandemic

• June 3, 2021
• By bssadmin

  Due to the COVID-19 pandemic, we are instructed to limit our commute unless it’s something necessary and urgent such as going to work, g...

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