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    Recent Posts
    • virtual queue, queue management system, queue management solution, queueing system
      Protect Your Customers from COVID-19 with Virtual Queue
      June 3, 2021 No Comments
    • online booking, appointment booking system, queue management system, queue management solution, queueing system
      Online Booking System is of Utmost Importance during the COVID-19 Pandemic
      June 2, 2021 No Comments
    • virtual queue, queue management system, queue management solution, queueing system
      How to Minimise Crowd during the Pandemic
      June 1, 2021 No Comments
    See our Blog
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    • BSS COVID-19 FAQ
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Customer Satisfaction
Home » Articles » Business » Customer Satisfaction
Customer Feedback Management Solution, Customer Feedback Survey
31 May
Articles, Business, Customer Experience, Customer Feedback, Customer Satisfaction, Customer Service Excellence, Queue Management Solutions

Your Business’ Service Performance: Good or Bad? . . . and What You can Do about It

  • June 3, 2021
  • By author-avatar Stephanie
  Providing customers with high-quality service contributes greatly in the success of your business. Not only does it enhance customer...

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Customer Experience, Customer Feedback, Customer Satisfaction, Feedback Survey Feedback Survey, Queue Management
30 May
Articles, Business, Customer Experience, Customer Feedback, Customer Satisfaction, Customer Service Excellence, Queue Management Solutions

Is It Necessary to Ask for Customer Feedback?

  • June 11, 2021
  • By author-avatar Stephanie
  Satisfied customers mean high customer retention for your company, which means more revenue. The question is how do you know your cu...

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Customer Feedback Management Solution, Customer Feedback Survey
29 May
Articles, Business, Customer Experience, Customer Feedback, Customer Satisfaction, Customer Service Excellence, Queue Management Solutions

No More Struggling to Identify Customers’ Needs and Expectations

  • June 11, 2021
  • By author-avatar Stephanie
  With everything that’s been going on in the world recently, business industry has become even more competitive than ever. This is wh...

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Customer Feedback Management Solutions, Customer Feedback Survey, Customer Satisfaction Survey
28 May
Articles, Business, Customer Experience, Customer Feedback, Customer Satisfaction, Customer Service Excellence

The Importance of Customer Feedback and Various Methods to Collect It

  • June 3, 2021
  • By author-avatar Stephanie
  “Are your customers important to you?” Your answer to that question should be yes. Ultimately, customers are the key to the success o...

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Recent Posts
  • virtual queue, queue management system, queue management solution, queueing system
    Protect Your Customers from COVID-19 with Virtual Queue
    June 3, 2021 No Comments
  • online booking, appointment booking system, queue management system, queue management solution, queueing system
    Online Booking System is of Utmost Importance during the COVID-19 Pandemic
    June 2, 2021 No Comments
  • virtual queue, queue management system, queue management solution, queueing system
    How to Minimise Crowd during the Pandemic
    June 1, 2021 No Comments
  • Customer Feedback Management Solution, Customer Feedback Survey
    Your Business’ Service Performance: Good or Bad? . . . and What You can Do about It
    May 31, 2021 No Comments
  • Customer Experience, Customer Feedback, Customer Satisfaction, Feedback Survey Feedback Survey, Queue Management
    Is It Necessary to Ask for Customer Feedback?
    May 30, 2021 No Comments
Newsletter

Business Smart Solutions Pty Ltd (BSS) is an ICT company with over 15 years of extensive experience in providing IT solutions including customer experience solutions, digital public information systems, banking solutions and leading queue management system, SMARTQUEUE®, across sectors.
Proven to improve customer experience, BSS has more than 500 successful implementations across Australia, Indonesia, Japan, Korea, and the Pacific Islands. Our solutions enable businesses to have a competitive advantage, staying ahead by delivering efficient solutions and improved performance.

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Update from blog
  • Protect Your Customers from COVID-19 with Virtual Queue
  • Online Booking System is of Utmost Importance during the COVID-19 Pandemic
  • How to Minimise Crowd during the Pandemic
  • Your Business’ Service Performance: Good or Bad? . . . and What You can Do about It
Newsletter

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