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Customer Flow Management: A Key Aspect to a Better Customer Experience
Businesses can provide a remarkable CX by harnessing the power of a streamlined customer flow. SMARTQUEUE® can help make it happen.
11 May
Customer Satisfaction
27 Apr
Customer Feedback: An Excellent Way to Gain Competitive Advantage
Customer feedback can reveal your customers’ needs and expectations. SMARTSURVEYS™ makes it easier for your business to collect them.
04 Feb
All You Need to Know about Improving Patient Experience through Feedback Surveys
A step-by-step guide for healthcare facilities that wish to improve the patient experience and deliver exceptional services to all patients.
13 Jan
5 Approaches Businesses Should Take to Get Real Insights from Customer Feedback
Collecting customer feedback can be a challenging task. The practical approaches discussed in this article can make this task easier for you.
23 Nov
Want to Grow Your Business Quickly? Keep a Close Eye on These 3 Metrics!
Every business aspires to grow and there are important metrics that can help your business achieve that. Learn all about it in this article.
02 Nov
Virtual Queuing System: A Must-Have Technology for Small Businesses
A proper queue management system can guide your business in the right direction towards growth and compete with other businesses.
29 Oct
3 Solutions to Give Your Customers a Fully Contactless Experience
Providing a contactless customer experience helps to increase customer safety and satisfaction. Find out how your business can achieve it.
25 Oct
3 Efficient Ways to Reduce Your Business’ No-Show Rate
By implementing SMARTAPPOINTMENT™, you can get access to comprehensive statistics and KPI reports, including the no-show rate.
11 Oct
Benefits of an Appointment Booking System for Healthcare Facilities’ Patient Flow
An appointment booking system is beneficial both for healthcare facilities and for their patients, especially to improve vaccination rollout.
04 Oct
3 Things Australia’s Healthcare Facilities should Keep in Mind during the Delta Outbreak
As vaccination becomes the focus, Australia’s healthcare facilities need to take all the necessary safety measures to prevent further spread.
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