An intelligent queueing management system is a smarter way for a business or brand to interact with their customers by using technologies such as self-service kiosks, booking and/or appointments through their mobile devices, prioritizing the quality of service. This system eliminates long queuing lines and allows customers to wait anywhere for their turn freely.

Additionally, it utilizes an automatic service linkage system to direct customers to the appropriate services and the right staff with the appropriate skill set to serve them better. Furthermore, SMARTQUEUE incorporates a sophisticated multimedia broadcasting system designed to broadcast information and deliver compelling marketing communications efficiently.