Customer experience is the entire impression of their experience with a business or brand because of every single interaction that the customer has with the business. This interaction includes navigating the on-premises services, interacting with customer service, and buying and receiving products and/or services.

SMARTQUEUE is a proven solution that provides the tools, features, and configurations, such as multimedia broadcasting or advertising, automatic service linkage, and intelligent reporting, to meet business needs and elevate the customer experience.