Is the Implementation of Digital Touchpoints Merely a Trend, or is There More to It?
There are so many online booking systems out there on the market, but which one to choose? Let us introduce you to SMARTAPPOINTMENT™.
Understanding Customer Flow and How to Improve It
Monitoring and managing customer flow is not an easy job to do, especially during this pandemic. Find out how to do it easily here.
5 Most Essential KPIs for Business Growth
KPIs need to be implemented, regardless of which business sector you are in. Here are 5 KPIs measurement your business truly need.
Key Performance Indicators 101: Why Your Business Needs Them
Choosing the right KPIs is important, but first, we need to know why KPIs are important for company growth in the first place.
The Easy Way to Ensure the Safety of Government Offices’ Visitors during the Pandemic
During pandemic, government offices are still open and provide their services. Find out how they can operate and ensure safety for everyone.
4 Major Benefits of Real-Time Dashboard for Your Business
Real-time business dashboard, which contains important metrics, will give you useful insights. With SMARTQUEUE®, you can easily access it.
3 Reasons People Hate Waiting in Line and How to Enhance Their Experience
Understanding why people hate waiting in line will help your business choose the solution that can ease those hassles for your customers.
Online Booking System is of Utmost Importance during the COVID-19 Pandemic
Businesses can enable customers to acquire services while keeping them safe by implementing online booking system, like SMARTAPPOINTMENT™.
How to Minimise Crowd during the Pandemic
Social distancing is crucial during the COVID-19 pandemic and a virtual queue system like SMARTQUEUE® can be the permanent solution.
Your Business’ Service Performance: Good or Bad? . . . and What You can Do about It
Assessing business service performance is best done by consulting customer feedback, which can be gathered accurately with SMARTSURVEYS™.