2021’s Queue Management System (QMS) Trend: Do You Really Need It? This Will Help You Decide!
Almost every business requires customers to wait in line. So, it is important to make queuing less tedious and time-wasting for customers.
Is the Implementation of Digital Touchpoints Merely a Trend, or is There More to It?
There are so many online booking systems out there on the market, but which one to choose? Let us introduce you to SMARTAPPOINTMENT™.
Understanding Customer Flow and How to Improve It
Monitoring and managing customer flow is not an easy job to do, especially during this pandemic. Find out how to do it easily here.
The Easy Way to Ensure the Safety of Government Offices’ Visitors during the Pandemic
During pandemic, government offices are still open and provide their services. Find out how they can operate and ensure safety for everyone.
How Restaurants can Conquer the Challenges during the COVID-19 Pandemic and Ensure Their Customers’ Safety
Restaurants must take one step further to keep their staff and customers safe. So, what can they do to prevent the spread of virus? Read here.
3 Reasons People Hate Waiting in Line and How to Enhance Their Experience
Understanding why people hate waiting in line will help your business choose the solution that can ease those hassles for your customers.
Protect Your Customers from COVID-19 with Virtual Queue
Virtual queue enables customers to practice social distancing and touchless check-in. SMARTQUEUE® offers this safer queuing method.
Online Booking System is of Utmost Importance during the COVID-19 Pandemic
Businesses can enable customers to acquire services while keeping them safe by implementing online booking system, like SMARTAPPOINTMENT™.
How to Minimise Crowd during the Pandemic
Social distancing is crucial during the COVID-19 pandemic and a virtual queue system like SMARTQUEUE® can be the permanent solution.
Your Business’ Service Performance: Good or Bad? . . . and What You can Do about It
Assessing business service performance is best done by consulting customer feedback, which can be gathered accurately with SMARTSURVEYS™.