3 Customer Experience Trends in 2022 Every Business Leader Must Know
A guideline on customer expectations and the latest CX trends that will put your business on the right track this year.
Discovering Omni-channel Strategy and Its Benefits
Omni-channel is rewarding for businesses and their customers. Discover how SMARTQUEUE®'s Omni-channel service delivery can give you that experience.
Know Your Customer Better with SMARTQUEUE®
The Know Your Customer (KYC) process can be challenging; but, with SMARTQUEUE®'s Omni-Channel Customer Identification features, it will be simple and effortless.
What You Need to Know about Australian Consumer Behaviours during the COVID-19 Pandemic
Find out what Australian customers expect from a business during the pandemic and which path your business needs to take to win their trust.
Virtual Queuing System: A Must-Have Technology for Small Businesses
A proper queue management system can guide your business in the right direction towards growth and compete with other businesses.
3 Solutions to Give Your Customers a Fully Contactless Experience
Providing a contactless customer experience helps to increase customer safety and satisfaction. Find out how your business can achieve it.
3 Efficient Ways to Reduce Your Business’ No-Show Rate
By implementing SMARTAPPOINTMENT™, you can get access to comprehensive statistics and KPI reports, including the no-show rate.
Benefits of an Appointment Booking System for Healthcare Facilities’ Patient Flow
An appointment booking system is beneficial both for healthcare facilities and for their patients, especially to improve vaccination rollout.
3 Things Australia’s Healthcare Facilities should Keep in Mind during the Delta Outbreak
As vaccination becomes the focus, Australia’s healthcare facilities need to take all the necessary safety measures to prevent further spread.
The Significance of SMARTQUEUE® for Vaccination Centres
SMARTQUEUE® will ensure the vaccination program runs smoothly and successfully while minimising the risk of any further spreading.