20
Jan
The Ultimate Guide to Queue Management System
Businesses face many challenges and a well-developed Queue Management System, like SMARTQUEUE®, is the solution every business needs.
01
Oct
The Technology Public Services Must Utilise to Deliver Better Service Provision
Utilising customer experience solutions will bring many benefits to public services, enabling them to provide peak experiences for visitors.
22
Sep
3 Essential Customer Experience Solutions Healthcare Facilities Must Have
It is vital to adopt virtual queue, appointment booking, and business intelligence tool to give patients a better experience when they visit.
11
Aug
2 Methods of Service Queueing That Businesses Must Adopt Immediately
Virtual queueing and online appointment booking can simplify existing processes and still being adopted in the post-pandemic world today.
25
Jan
Know Your Customer Better with SMARTQUEUE®
The Know Your Customer (KYC) process can be challenging; but, with SMARTQUEUE®’s Omni-Channel Customer Identification features, it will be simple and effortless.
25
Oct
3 Efficient Ways to Reduce Your Business’ No-Show Rate
By implementing SMARTAPPOINTMENT™, you can get access to comprehensive statistics and KPI reports, including the no-show rate.
11
Oct
Benefits of an Appointment Booking System for Healthcare Facilities’ Patient Flow
An appointment booking system is beneficial both for healthcare facilities and for their patients, especially to improve vaccination rollout.
04
Oct
3 Things Australia’s Healthcare Facilities should Keep in Mind during the Delta Outbreak
As vaccination becomes the focus, Australia’s healthcare facilities need to take all the necessary safety measures to prevent further spread.
31
Aug
The COVID-19 Pandemic: Catalyst for the World’s Digital Transformation!
In the most unexpected way, this pandemic destroys barriers and opens up the path to the new era of technologies.
26
Aug
Do Not Let Digital and Online Services Stop You from Investing in a Queue Management System!
There are services that need to be handled in person & the challenge in the midst of pandemic is queuing. Find out how you can solve it here.