12
Jul
The Key to Making Excellent Business Decisions
Many businesses make decisions based on intuitions. A business’ success and growth, however, can only be achieved by utilising quality data.
20
Jun
Virtual Queue: A Game-Changing Technology to Improve Customer Experience
Although fairly new, virtual queue is considered revolutionary. It has many benefits, including helping businesses deliver outstanding CX.
16
Jun
The Secret to Show Your Customers How Much You Appreciate Their Time
Most customers dread waiting in line because it wastes a lot of their time. Virtual queueing is the solution to this issue.
08
Jun
Want to Provide the Best Experience for Your Customers? This is What You Need to Know!
It is possible for your business to provide top-quality experience for customers. The key is to have a streamlined customer flow.
23
May
3 Keys to a Successful Virtual Queue Every Business Must Know
Many businesses succeed in executing a virtual queue, but many also fail. Discover the secrets and your business can become a success story.
13
Apr
3 Effective Strategies to Make Wait Times More Pleasant for Customers
Managing wait times can be challenging, but a powerful queue management system like SMARTQUEUE® can bring the solution to the table.
19
Mar
Omicron is Here! Stay Cautious, Not Anxious!
Current knowledge about new variant of COVID-19 called Omicron and what precautions we should take to lower the risk of being exposed to it.
03
Mar
3 Customer Experience Trends in 2022 Every Business Leader Must Know
A guideline on customer expectations and the latest CX trends that will put your business on the right track this year.
20
Feb
Discovering Omni-channel Strategy and Its Benefits
Omni-channel is rewarding for businesses and their customers. Discover how SMARTQUEUE®’s Omni-channel service delivery can give you that experience.
25
Jan
Know Your Customer Better with SMARTQUEUE®
The Know Your Customer (KYC) process can be challenging; but, with SMARTQUEUE®’s Omni-Channel Customer Identification features, it will be simple and effortless.