6 Questions to Put in a Survey to Master Your Market
Asking the right questions in a survey is the key to elicit the responses you need from customers. It is time to consult your question bank!
One of the Best Approaches to Achieve Customer Satisfaction
Achieving customer satisfaction is not an easy path. Understanding customers' needs through feedback is the first step on this journey.
3 Keys to a Successful Virtual Queue Every Business Must Know
Many businesses succeed in executing a virtual queue, but many also fail. Discover the secrets and your business can become a success story.
Customer Flow Management: A Key Aspect to a Better Customer Experience
Businesses can provide a remarkable CX by harnessing the power of a streamlined customer flow. SMARTQUEUE® can help make it happen.
Customer Feedback: An Excellent Way to Gain Competitive Advantage
Customer feedback can reveal your customers' needs and expectations. SMARTSURVEYS™ makes it easier for your business to collect them.
3 Effective Strategies to Make Wait Times More Pleasant for Customers
Managing wait times can be challenging, but a powerful queue management system like SMARTQUEUE® can bring the solution to the table.
Omicron is Here! Stay Cautious, Not Anxious!
Current knowledge about new variant of COVID-19 called Omicron and what precautions we should take to lower the risk of being exposed to it.
3 Customer Experience Trends in 2022 Every Business Leader Must Know
A guideline on customer expectations and the latest CX trends that will put your business on the right track this year.
Discovering Omni-channel Strategy and Its Benefits
Omni-channel is rewarding for businesses and their customers. Discover how SMARTQUEUE®'s Omni-channel service delivery can give you that experience.
All You Need to Know about Improving Patient Experience through Feedback Surveys
A step-by-step guide for healthcare facilities that wish to improve the patient experience and deliver exceptional services to all patients.