06
May
The Role of Mobile Apps and SMS in Modern Queues
In today’s fast-paced world, waiting in line expect convenience and efficiency. Mobile apps and sms take significant role to…
31
Mar
The Ultimate Guide to Virtual Queue
As an alternative method of queueing, virtual queue can be beneficial for businesses and customers, which makes it crucial to be utilised.
17
Feb
4 Tips to Boost Customer Experience
Customer experience (CX) can make or break a business’s success and there are ways for businesses to accomplish higher CX.
20
Jan
The Ultimate Guide to Queue Management System
Businesses face many challenges and a well-developed Queue Management System, like SMARTQUEUE®, is the solution every business needs.
01
Oct
The Technology Public Services Must Utilise to Deliver Better Service Provision
Utilising customer experience solutions will bring many benefits to public services, enabling them to provide peak experiences for visitors.
22
Sep
3 Essential Customer Experience Solutions Healthcare Facilities Must Have
It is vital to adopt virtual queue, appointment booking, and business intelligence tool to give patients a better experience when they visit.
16
Sep
What Every Business Should Know About Customer Flow
Customers are essential for a business’s success, which is why ensuring customers have smooth interactions with your business is a priority.
25
Aug
3 Steps to Boost Your Business’s Customer Experience
Transform your business’s customer experience by embracing automation, replacing outdated systems, and promoting transparency.
19
Aug
3 Methods of Check-In Every Business Should Provide
To streamline customer flow, businesses should offer these 3 methods to check in: ticketing kiosks, virtual queueing, and concierge service.
20
Jun
Virtual Queue: A Game-Changing Technology to Improve Customer Experience
Although fairly new, virtual queue is considered revolutionary. It has many benefits, including helping businesses deliver outstanding CX.