Business Smart Solutions Business Smart Solutions
  • Home
  • Products
    • Cheque Processing Machines

      Cheque Processing Machines

      Cheque Personalisation

      Cheque Reader - Sorter

      Cheque Scanners

      MICR Encoders

      MICR Quality Assurance

      Cheque Processing Machines
    • Tablet Security Solutions

      Tablet Security Solutions

      Samsung Galaxy Enclosures & Stands

      Wall-mounted Samsung Galaxy Kiosks

      iPad Enclosures & Stands

      Desk-mounted iPad Enclosures/ Kiosks

      Tablet Security Solutions
    • Printers

      Printers

      Passbook Printer

      Thermal Printers

      Printers
    • LCD Display Solutions

      LCD Display Solutions

      Interactive LCD Touch Screen Display

      LCD Floor Standing Displays

      LCD Monitor Displays

      LCD Mounting Solutions

      LCD Display Solutions
    • Digital Hand Sanitiser Dispenser

      Digital Hand Sanitiser Dispenser

      Automatic Hand Sanitiser

      Digital Hand Sanitiser Dispenser
    • Consumables

      Supplies

      MICR Consumables

      Passbook Printer Ribbons

      Supplies
    • Tablet Management Cart
    • POS (Point of Sales)
  • Solutions

    Customer Experience Solutions

    SMARTQUEUE® Queue Management System

    SMARTQUEUE® Appointment Booking System

    SMARTQUEUE® Virtual Queue

    SMARTQUEUE® Mobile Concierge Solution

    SMARTQUEUE® SMS Notification

    SMARTQUEUE® Customer Feedback Management Solution

    SMARTQUEUE® for Outpatient

    Industries

    SMARTQUEUE® for Healthcare

    SMARTQUEUE® for Public Sector

    SMARTQUEUE® for Retail

    SMARTQUEUE® for Banks & Financial

    Multimedia Information Display

    SMARTFOREX | Integrated Digital & Real Time FX Rate

    SMARTDISPLAY | Integrated Content Management Display Solution

    Foreign Exchange Rate Display

    SMARTFOREX® Cloud

    SMARTFOREX® Local Language

    Cheque Processing Solutions

    Cheque Entry Solution

    Chequebook Issuing Solution

    Cheque Truncation System (CTS)

    Cheque Clearing and Processing

    Cheque Fraud Solution

    Cheque Encoding Solutions

    Automated Cheque Settlement

    Outward Clearing Solutions

    Inward Clearing Solutions

  • Services
    • Support & Maintenance Services
    • System Integration
    • Custom Developer Outsourcing
  • Blog

    Recent Posts

    Leveraging Queue Management System (QMS) to Personalise Customer Journeys

    July 23, 2025

    Building Customer Loyalty through Seamless Queue Experiences

    July 9, 2025

    Delivering Excellent Customer Service with Real-Time Data from Queue Management Systems

    June 13, 2025

    Get updates from us

    blog-menu-background
  • About Us
    • Clients
    • Partners
    • Associations
    • FAQs
Contact Us
Search
Business Smart Solutions Business Smart Solutions
Menu
06 May
Articles, Customer Experience, Virtual Queue

The Role of Mobile Apps and SMS in Modern Queues

Posted by author-avatar Digital Content Writer
May 6, 2025
In today's fast-paced world, waiting in line expect convenience and efficiency. Mobile apps and sms take significant role to...
Continue reading
The Ultimate Guide to Virtual Queue
31 Mar
Articles, Online Booking, Queue Management Solutions, Virtual Queue

The Ultimate Guide to Virtual Queue

Posted by author-avatar Digital Content Writer
February 6, 2024
As an alternative method of queueing, virtual queue can be beneficial for businesses and customers, which makes it crucial to be utilised.
Continue reading
17 Feb
Articles, Customer Experience, Virtual Queue

4 Tips to Boost Customer Experience

Posted by author-avatar Digital Content Writer
July 10, 2024
Customer experience (CX) can make or break a business's success and there are ways for businesses to accomplish higher CX.
Continue reading
The Ultimate Guide to Queue Management System
20 Jan
Articles, Customer Experience, Customer Satisfaction, Virtual Queue

The Ultimate Guide to Queue Management System

Posted by author-avatar Digital Content Writer
February 6, 2024
Businesses face many challenges and a well-developed Queue Management System, like SMARTQUEUE®, is the solution every business needs.
Continue reading
The Technology Public Services Must Utilise to Deliver Better Service Provision
01 Oct
Articles, Business, Customer Experience, Customer Satisfaction, Customer Service Excellence

The Technology Public Services Must Utilise to Deliver Better Service Provision

Posted by author-avatar Digital Content Writer
February 13, 2024
Utilising customer experience solutions will bring many benefits to public services, enabling them to provide peak experiences for visitors.
Continue reading
3 Essential Customer Experience Solutions Healthcare Facilities Must Have
22 Sep
Articles, Customer Experience, Customer Service Excellence, Hospital, Virtual Queue

3 Essential Customer Experience Solutions Healthcare Facilities Must Have

Posted by author-avatar Digital Content Writer
February 13, 2024
It is vital to adopt virtual queue, appointment booking, and business intelligence tool to give patients a better experience when they visit.
Continue reading
What Every Business Should Know About Customer Flow
16 Sep
Articles, Business, Customer Experience, Customer Feedback, Customer Satisfaction, Virtual Queue

What Every Business Should Know About Customer Flow

Posted by author-avatar Digital Content Writer
February 13, 2024
Customers are essential for a business's success, which is why ensuring customers have smooth interactions with your business is a priority.
Continue reading
3 Steps to Boost Your Business’s Customer Experience
25 Aug
Articles, Customer Experience, Customer Satisfaction, Queue Management Solutions, Virtual Queue

3 Steps to Boost Your Business’s Customer Experience

Posted by author-avatar Digital Content Writer
February 13, 2024
Transform your business's customer experience by embracing automation, replacing outdated systems, and promoting transparency.
Continue reading
3 Methods of Check-In Every Business Should Provide
19 Aug
Articles, Customer Experience, Customer Satisfaction, Online Booking, Queue Management Solutions, Virtual Queue

3 Methods of Check-In Every Business Should Provide

Posted by author-avatar Digital Content Writer
February 13, 2024
To streamline customer flow, businesses should offer these 3 methods to check in: ticketing kiosks, virtual queueing, and concierge service.
Continue reading
20 Jun
Articles, Customer Experience, Online Booking, Queue Management Solutions, Virtual Queue

Virtual Queue: A Game-Changing Technology to Improve Customer Experience

Posted by author-avatar Digital Content Writer
February 13, 2024
Although fairly new, virtual queue is considered revolutionary. It has many benefits, including helping businesses deliver outstanding CX.
Continue reading
  • 1
  • 2
  • 3
  • 4
Close
Categories
Newsletter
Categories
  • Cheque Processing Machines
    • Cheque Processing Consumables
    • Cheque Scanners
    • MICR Encoders
  • Consumables
    • MICR Consumables
    • Thermal Paper Rolls
  • Digital Hand Sanitiser Dispenser
    • Automatic Hand Sanitiser
  • LCD Display Solutions
    • Interactive LCD Touch Screens
    • LCD Floor Standing Displays
    • LCD Monitor Displays
    • LCD Mounting Solution
  • POS (Point of Sales)
  • Printers
    • Passbook Printer
    • Thermal Printers
  • Tablet Security Solutions
    • Enclosure-free iPad Holders
    • iPad Enclosures & Stands
      • Desk-mounted iPad Enclosures/ Kiosks
      • iPad Floor Stands
      • iPad Tilting & Articulating Mounts
      • iPad Wall Mounts
      • Wall-mounted iPad Kiosks
    • Other Enclosure Free Tablet Holders
    • Samsung Galaxy Enclosures & Stands
      • Desk-mounted Enclosures
      • Samsung Galaxy Floor Stands
      • Wall-mounted Samsung Galaxy Kiosks
    • Universal Tablet Mounts
Products
  • Magnetic Wall Mount - Magnetix _ magnetic-ipad-102-wall-mount-1_mntxwm01_vhbmm01_201m_ Magnetix Wall Mount for iPad Mini 8.3" (6th/7th Gen)
  • Universal Magnetic Tablet Wall Mount | Quick-Release Holder Universal Magnetic Tablet Wall Mount | Quick-Release Holder
  • iPad (10-11 gen) Wall Mount with Swing Arm - Swell Swing Swell Swing Arm Wall Mount for iPad 10.9" (10th/11th Gen)
  • Swell Tamper-Proof Wall Mount for iPad 10.9" (10th/11th Gen) Swell Tamper-Proof Wall Mount for iPad 10.9" (10th/11th Gen)
  • PowerMove Swing Arm Wall Mount with Charging for iPad 10.9" PowerMove Swing Arm Wall Mount with Charging for iPad 10.9"
Business Smart Solutions Logo

Office

410 Botany Road
Beaconsfield NSW 2015
Australia

+61 2 9516 2280


info@bss.com.au

A.B.N. 19 119 482 594

Our QMS & CX

  • Virtual Queue
  • Appointment Booking
  • Customer Feedback
  • Mobile Concierge
  • SMS Notification

Industry

  • Government
  • Bank & Financial
  • Healthcare
  • Education
  • Public Sector
  • Retail

Contact

  • Contact us
  • Book a demo

Who we are

BSS is an Australian-based IT company with a proven track record and extensive experience in enhancing customer experience since 2006. With 1,000+ successful implementations across Australia, Japan, Korea, Indonesia, and the Pacific Islands, we have earned the trust of government agencies, public services, private sectors by transforming the way they interact with their customers. 

Stay connected

Get exclusive insights tailored for your industry, delivered directly to your inbox.

© 2014 – 2025

Business Smart Solutions Pty Ltd. All right reserved.

  • Menu
  • Categories
  • Home
  • Products
    • Cheque Processing Machines

      Cheque Processing Machines

      Cheque Personalisation

      Cheque Reader - Sorter

      Cheque Scanners

      MICR Encoders

      MICR Quality Assurance

      Cheque Processing Machines
    • Tablet Security Solutions

      Tablet Security Solutions

      Samsung Galaxy Enclosures & Stands

      Wall-mounted Samsung Galaxy Kiosks

      iPad Enclosures & Stands

      Desk-mounted iPad Enclosures/ Kiosks

      Tablet Security Solutions
    • Printers

      Printers

      Passbook Printer

      Thermal Printers

      Printers
    • LCD Display Solutions

      LCD Display Solutions

      Interactive LCD Touch Screen Display

      LCD Floor Standing Displays

      LCD Monitor Displays

      LCD Mounting Solutions

      LCD Display Solutions
    • Digital Hand Sanitiser Dispenser

      Digital Hand Sanitiser Dispenser

      Automatic Hand Sanitiser

      Digital Hand Sanitiser Dispenser
    • Consumables

      Supplies

      MICR Consumables

      Passbook Printer Ribbons

      Supplies
    • Tablet Management Cart
    • POS (Point of Sales)
  • Solutions

    Customer Experience Solutions

    SMARTQUEUE® Queue Management System

    SMARTQUEUE® Appointment Booking System

    SMARTQUEUE® Virtual Queue

    SMARTQUEUE® Mobile Concierge Solution

    SMARTQUEUE® SMS Notification

    SMARTQUEUE® Customer Feedback Management Solution

    SMARTQUEUE® for Outpatient

    Industries

    SMARTQUEUE® for Healthcare

    SMARTQUEUE® for Public Sector

    SMARTQUEUE® for Retail

    SMARTQUEUE® for Banks & Financial

    Multimedia Information Display

    SMARTFOREX | Integrated Digital & Real Time FX Rate

    SMARTDISPLAY | Integrated Content Management Display Solution

    Foreign Exchange Rate Display

    SMARTFOREX® Cloud

    SMARTFOREX® Local Language

    Cheque Processing Solutions

    Cheque Entry Solution

    Chequebook Issuing Solution

    Cheque Truncation System (CTS)

    Cheque Clearing and Processing

    Cheque Fraud Solution

    Cheque Encoding Solutions

    Automated Cheque Settlement

    Outward Clearing Solutions

    Inward Clearing Solutions

  • Services
    • Support & Maintenance Services
    • System Integration
    • Custom Developer Outsourcing
  • Blog

    Recent Posts

    Leveraging Queue Management System (QMS) to Personalise Customer Journeys

    July 23, 2025

    Building Customer Loyalty through Seamless Queue Experiences

    July 9, 2025

    Delivering Excellent Customer Service with Real-Time Data from Queue Management Systems

    June 13, 2025

    Get updates from us

    blog-menu-background
  • About Us
    • Clients
    • Partners
    • Associations
    • FAQs
  • Home
  • Products
    • Cheque Processing Machines

      Cheque Processing Machines

      Cheque Personalisation

      Cheque Reader - Sorter

      Cheque Scanners

      MICR Encoders

      MICR Quality Assurance

      Cheque Processing Machines
    • Tablet Security Solutions

      Tablet Security Solutions

      Samsung Galaxy Enclosures & Stands

      Wall-mounted Samsung Galaxy Kiosks

      iPad Enclosures & Stands

      Desk-mounted iPad Enclosures/ Kiosks

      Tablet Security Solutions
    • Printers

      Printers

      Passbook Printer

      Thermal Printers

      Printers
    • LCD Display Solutions

      LCD Display Solutions

      Interactive LCD Touch Screen Display

      LCD Floor Standing Displays

      LCD Monitor Displays

      LCD Mounting Solutions

      LCD Display Solutions
    • Digital Hand Sanitiser Dispenser

      Digital Hand Sanitiser Dispenser

      Automatic Hand Sanitiser

      Digital Hand Sanitiser Dispenser
    • Consumables

      Supplies

      MICR Consumables

      Passbook Printer Ribbons

      Supplies
    • Tablet Management Cart
    • POS (Point of Sales)
  • Solutions

    Customer Experience Solutions

    SMARTQUEUE® Queue Management System

    SMARTQUEUE® Appointment Booking System

    SMARTQUEUE® Virtual Queue

    SMARTQUEUE® Mobile Concierge Solution

    SMARTQUEUE® SMS Notification

    SMARTQUEUE® Customer Feedback Management Solution

    SMARTQUEUE® for Outpatient

    Industries

    SMARTQUEUE® for Healthcare

    SMARTQUEUE® for Public Sector

    SMARTQUEUE® for Retail

    SMARTQUEUE® for Banks & Financial

    Multimedia Information Display

    SMARTFOREX | Integrated Digital & Real Time FX Rate

    SMARTDISPLAY | Integrated Content Management Display Solution

    Foreign Exchange Rate Display

    SMARTFOREX® Cloud

    SMARTFOREX® Local Language

    Cheque Processing Solutions

    Cheque Entry Solution

    Chequebook Issuing Solution

    Cheque Truncation System (CTS)

    Cheque Clearing and Processing

    Cheque Fraud Solution

    Cheque Encoding Solutions

    Automated Cheque Settlement

    Outward Clearing Solutions

    Inward Clearing Solutions

  • Services
    • Support & Maintenance Services
    • System Integration
    • Custom Developer Outsourcing
  • Blog

    Recent Posts

    Leveraging Queue Management System (QMS) to Personalise Customer Journeys

    July 23, 2025

    Building Customer Loyalty through Seamless Queue Experiences

    July 9, 2025

    Delivering Excellent Customer Service with Real-Time Data from Queue Management Systems

    June 13, 2025

    Get updates from us

    blog-menu-background
  • About Us
    • Clients
    • Partners
    • Associations
    • FAQs
  • Login / Register

Join our newsletter

Get access to exclusive content and special offers.

Will be used in accordance with our Privacy Policy

Sidebar
Talk with sales
Talk with sales
Email us
Book a demo