06
May
The Role of Mobile Apps and SMS in Modern Queues
In today’s fast-paced world, waiting in line expect convenience and efficiency. Mobile apps and sms take significant role to…
08
May
5 Benefits of Implementing a Queue Management System
As customer expectations continue to rise, implementing a QMS can be a game-changer for businesses looking to stay ahead of the competition.
31
Mar
The Ultimate Guide to Virtual Queue
As an alternative method of queueing, virtual queue can be beneficial for businesses and customers, which makes it crucial to be utilised.
15
Mar
The Power of Business Intelligence for Customer Experience
Business intelligence provides valuable insights to make informed decisions, enhance customer experience, and stay ahead of the competition.
17
Feb
4 Tips to Boost Customer Experience
Customer experience (CX) can make or break a business’s success and there are ways for businesses to accomplish higher CX.
20
Jan
The Ultimate Guide to Queue Management System
Businesses face many challenges and a well-developed Queue Management System, like SMARTQUEUE®, is the solution every business needs.
22
Sep
3 Essential Customer Experience Solutions Healthcare Facilities Must Have
It is vital to adopt virtual queue, appointment booking, and business intelligence tool to give patients a better experience when they visit.
16
Sep
What Every Business Should Know About Customer Flow
Customers are essential for a business’s success, which is why ensuring customers have smooth interactions with your business is a priority.
19
Aug
3 Methods of Check-In Every Business Should Provide
To streamline customer flow, businesses should offer these 3 methods to check in: ticketing kiosks, virtual queueing, and concierge service.
20
Jul
Key to Delivering Better Customer Experience in 2022
Delivering outstanding CX is crucial. To do that, businesses can utilise systems to maximise the efficiency of their operational structure.