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16 Apr
Articles, Customer Journey, Customer Satisfaction

Practical Tips to Gain Customer Trust

  • April 16, 2025
  • By author-avatar Digital Content Writer

Customer service plays a significant role in both acquiring and retaining customers. For better customer trust…

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26 Mar
Articles, Customer Service Excellence, Queue Management Solutions, Retail/ Shopping Centre / Airport

Enhancing Retail Customer Service with Queue Management

  • March 26, 2025
  • By author-avatar Digital Content Writer

Enhance retail customer service with queue management system that…

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+61 2 9516 2280


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A.B.N. 19 119 482 594

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BSS is an Australian-based IT company with a proven track record and extensive experience in enhancing customer experience since 2006. With 1,000+ successful implementations across Australia, Japan, Korea, Indonesia, and the Pacific Islands, we have earned the trust of government agencies, public services, private sectors by transforming the way they interact with their customers.

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  • Menu
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    • Cheque Processing Machines

      Cheque Processing Machines

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      Cheque Reader - Sorter

      Cheque Scanners

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      MICR Quality Assurance

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    • Tablet Security Solutions

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  • Solutions

    Customer Experience Solutions

    SMARTQUEUE® Queue Management System

    SMARTQUEUE® Virtual Queue

    SMARTQUEUE® Appointment Booking System

    SMARTQUEUE® Customer Feedback Management Solution

    SMARTQUEUE® Mobile Concierge Solution

    SMARTQUEUE® SMS Notification

    Industries

    SMARTQUEUE® for Healthcare

    SMARTQUEUE® for Public Sector

    SMARTQUEUE® for Retail

    SMARTQUEUE® for Banks & Financial

    Cheque Processing Solutions

    Cheque Entry Solution

    Chequebook Issuing Solution

    Cheque Truncation System (CTS)

    Cheque Clearing and Processing

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    Cheque Encoding Solutions

    Automated Cheque Settlement

    Outward Clearing Solutions

    Inward Clearing Solutions

    Foreign Exchange Rate Display

    SMARTFOREX® Cloud

    SMARTFOREX® Local Language

    Multimedia Information Display

  • Services
    • Support & Maintenance Services
    • System Integration
    • Custom Developer Outsourcing
  • Blog

    Recent Posts

    The Key to Workforce Optimisation and Operational Efficiency

    May 20, 2025

    The Role of Mobile Apps and SMS in Modern Queues

    May 6, 2025

    Reducing Overheads with Queue Management Systems

    April 29, 2025

    Get updates from us

    blog-menu-background
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    • Tablet Security Solutions

      Tablet Security Solutions

      Samsung Galaxy Enclosures & Stands

      Wall-mounted Samsung Galaxy Kiosks

      iPad Enclosures & Stands

      Desk-mounted iPad Enclosures/ Kiosks

      Tablet Security Solutions
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      Interactive LCD Touch Screen Display

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    • Digital Hand Sanitiser Dispenser

      Digital Hand Sanitiser Dispenser

      Automatic Hand Sanitiser

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    • Consumables

      Supplies

      MICR Consumables

      Passbook Printer Ribbons

      Supplies
    • Tablet Management Cart
    • POS (Point of Sales)
  • Solutions

    Customer Experience Solutions

    SMARTQUEUE® Queue Management System

    SMARTQUEUE® Virtual Queue

    SMARTQUEUE® Appointment Booking System

    SMARTQUEUE® Customer Feedback Management Solution

    SMARTQUEUE® Mobile Concierge Solution

    SMARTQUEUE® SMS Notification

    Industries

    SMARTQUEUE® for Healthcare

    SMARTQUEUE® for Public Sector

    SMARTQUEUE® for Retail

    SMARTQUEUE® for Banks & Financial

    Cheque Processing Solutions

    Cheque Entry Solution

    Chequebook Issuing Solution

    Cheque Truncation System (CTS)

    Cheque Clearing and Processing

    Cheque Fraud Solution

    Cheque Encoding Solutions

    Automated Cheque Settlement

    Outward Clearing Solutions

    Inward Clearing Solutions

    Foreign Exchange Rate Display

    SMARTFOREX® Cloud

    SMARTFOREX® Local Language

    Multimedia Information Display

  • Services
    • Support & Maintenance Services
    • System Integration
    • Custom Developer Outsourcing
  • Blog

    Recent Posts

    The Key to Workforce Optimisation and Operational Efficiency

    May 20, 2025

    The Role of Mobile Apps and SMS in Modern Queues

    May 6, 2025

    Reducing Overheads with Queue Management Systems

    April 29, 2025

    Get updates from us

    blog-menu-background
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