Ready for Sustainable Business Operations? Start with Your Queues

Today, businesses are becoming increasingly aware of how their daily activities impact the environment. Many are now re-evaluating their operations and considering options that improve efficiency while supporting environmentally sustainable practices.

Implementing Queue Management Systems (QMS)

One such option is Queue Management Systems (QMS). These systems are widely utilised by businesses, government and public services, healthcare providers, hospitals, restaurants, retailers, and the banking and finance sector. A QMS helps organise and manage queues, making the waiting experience faster, smoother, and far less stressful for customers.

While a QMS may not directly reduce overall energy consumption, it improves efficiency across business operations. This, in turn, minimises wasted resources and lowers the environmental impact of the organisation.

Embrace Sustainable Practices with SMARTQUEUE®

The SMARTQUEUE® solution, developed by Business Smart Solutions in Australia, is a leading Queue Management System (QMS) designed to drive business growth while supporting sustainable practices. With more than 20 years of experience implementing systems across Australia and the Asia–Pacific region, SMARTQUEUE® has proven its ability to streamline operations, improve efficiency, and significantly reduce waiting times. The SMARTQUEUE® system and its related products are built with sustainability at their core.

SMARTQUEUE® empowers businesses to embrace sustainable digital transformation, offering a competitive edge in several ways:

• Enhanced Customer Experience: SMARTQUEUE® helps reduce wait times and streamline the queuing process, which contributes to improved customer satisfaction and loyalty.
• Increased Efficiency: Optimised customer flow and automated processes lead to faster service times and allow more customers to be served within a single day while still using roughly the same amount of energy.
• Data-Driven Insights: SMARTQUEUE® provides valuable data on customer behaviour, which enables businesses to make informed decisions and adjust their resources, such as powering off energy-consuming items that are not needed, which reduces carbon footprint.
• Sustainable Practices: SMARTQUEUE® paper tickets are carefully designed to minimise waste and print more tickets from a single roll. SMARTQUEUE® also offers the option to go fully paperless with its virtual queue module.

Learn more about SMARTQUEUE® by visiting our website or contacting us at info@bss.com.au.