Australia is one of the leading countries in all fields of healthcare, including advanced medicine.
Customers mainly obtain their medicine through Pharmacies, where a prescription is submitted in exchange for purchase authorized by medical professionals.
Every business or organisation’s aim is to:
The Australian healthcare industry is no different, with traditional and customary processes falling out of style and being challenged.
Issues you may encounter in your business:
- With customer expectation at an all-time high, arises the challenge for a business to increase its capabilities.
- A customer’s perception of the experience and their expectations differ based on the service they receive.
- Long physical queueing cannot be avoided, but when managed properly can incur a positive experience.
A solution to this?
A business process automation with potential thigh returns and minimum investment, which can greatly improve not only customer service and satisfaction but also staff efficiency, SMARTQUEUE®️ For Pharmacy.
SMARTQUEUE® FOR PHARMACY has 2 types of flow to choose from to enhance your business, including:
