Support & Maintenance Services

BSS SupportOur support and maintenance service helps increase your system uptime while reducing any unpredictable downtime and help you solve all technical and operational problems. Our professional technical support staff can be contacted via email or hotline service at any time.

We provide a range of Service Level Agreements which include a help desk, rapid response service and on-site visit by our highly-trained technicians for assistance, maintenance and training. With a vast network of IT and electrical technicians, we ensure that all regions within Australia are covered from the metropolitan to rural areas.

Our Technical Services and Support gives our customers the benefits of :

  • On-time delivery, skills and experience
  • Peace of mind through accountable, dependable nationwide network of specialised technicians and support staff
  • Provision of single point of ownership for problems
  • Reduce costs and improves efficiency of managing multiple vendor contracts, contacts and invoices
  • Strategically-located, nationwide service centres for ease of reach and prompt maintenance services
  • Allow our customers to focus on their core business

Help Desk

At any time your business is operating, our professional technical support staff can be conveniently contacted to guide you and assist you with a solution.

  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Phone: 1300 88 18 19
  • Fax: (02) 9516 2290

Our Nationwide Coverage

We provide support to all states in Australia with fully qualified technicians.